BCS Benefits Management and Business Acceptance
Детайли за курса:
- 3 дни
- Цена на курса 1250 лв. + ДДС. Цена на изпита 480 лв. + ДДС
- BCS Business Analysis
За кого е курсът
Business analysts, project managers, business change managers and anyone involved in managing business benefits and facilitating their delivery. Benefits Management and Business Acceptance is also a Specialist Practitioner module on the BCS (ISEB) International Diploma in Business Analysis.
Програма на курса
Rationale for benefits management and business acceptance
- Lifecycle for business change
- The role and importance of benefits management
- The role and importance of business acceptance
Drivers for business change
- The business change lifecycle
- Internal and external drivers
- CSFs and KPIs
- Value propositions and the value chain
- Options for business change
The business case
- Structure and content of the business case
- Categories of business benefit
- Measuring benefits
- Quantifying benefits
Making the financial case
- Identifying and quantifying costs
- Investment Appraisal
- Payback
- Discounted cash flow/Net present value
- Internal rate of return
Planning for benefits management
- Benefit owners
- The benefits plan
- Benefit profiles
- The benefits dependency framework
User acceptance testing – testing for business acceptance
- Business acceptance in the ‘V’ model
- Principles and vocabulary of testing
- Testing roles and responsibilities
- The test process
- Functional and non-functional testing
- Test documentation
Test design techniques
- Activity diagrams
- Decision tables
- Decision trees
- State machine diagrams
Test planning, monitoring and control
- Progress monitoring and control
- Incident management
- Confirmation testing
Benefits management reviews
- Gateways – scheduled and unscheduled reviews
- Assessing the impact of change
Implementing business changes
- Impact on people and evolving attitudes to change
- Planning the implementation
- Implementation strategies
- Training/learning approaches
- Lewin’s model of change
Delivering business benefits
- Embedding business changes
- Lifecycle for benefits management
- Project and benefits reviews
- Disaggregating benefits
- Fragmentation of benefits
- Identifying and evaluating further benefits
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Изпит
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Времетраенето на изпита е 60 минути + 15 минути за четене + 15 минути добавено време за non-native English speakers.
