BCS Benefits Management and Business Acceptance

Детайли за курса:

  • 4 дни
  • Цена на курса 1330 лв. + ДДС. Цена на изпита 460 лв. + ДДС
  • BCS Business Analysis


  • 07/03/2022
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    За кого е курсът
    Business analysts, project managers, business change managers and anyone involved in managing business benefits and facilitating their delivery. Benefits Management and Business Acceptance is also a Specialist Practitioner module on the BCS (ISEB) International Diploma in Business Analysis.
    Програма на курса

    Rationale for benefits management and business acceptance

    • Lifecycle for business change
    • The role and importance of benefits management
    • The role and importance of business acceptance

    Drivers for business change

    • The business change lifecycle
    • Internal and external drivers
    • CSFs and KPIs
    • Value propositions and the value chain
    • Options for business change

    The business case

    • Structure and content of the business case
    • Categories of business benefit
    • Measuring benefits
    • Quantifying benefits

    Making the financial case

    • Identifying and quantifying costs
    • Investment Appraisal
      • Payback
      • Discounted cash flow/Net present value
      • Internal rate of return

    Planning for benefits management

    • Benefit owners
    • The benefits plan
    • Benefit profiles
    • The benefits dependency framework

    User acceptance testing – testing for business acceptance

    • Business acceptance in the ‘V’ model
    • Principles and vocabulary of testing
    • Testing roles and responsibilities
    • The test process
    • Functional and non-functional testing
    • Test documentation

    Test design techniques

    • Activity diagrams
    • Decision tables
    • Decision trees
    • State machine diagrams

    Test planning, monitoring and control

    • Progress monitoring and control
    • Incident management
    • Confirmation testing

    Benefits management reviews

    • Gateways – scheduled and unscheduled reviews
    • Assessing the impact of change

    Implementing business changes

    • Impact on people and evolving attitudes to change
    • Planning the implementation
    • Implementation strategies
    • Training/learning approaches
    • Lewin’s model of change

    Delivering business benefits

    • Embedding business changes
    • Lifecycle for benefits management
    • Project and benefits reviews
    • Disaggregating benefits
    • Fragmentation of benefits
    • Identifying and evaluating further benefits

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