08-11.11.2021 - BCS Benefits Management and Business Acceptance – виртуален курс

Детайли за курса:

  • 4 дни
  • Цена на курса 1130 лв. + ДДС. Цена на изпита 430 лв. + ДДС
  • 08/11/2021 - 11/11/2021
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Do you need to learn more about how business benefits are managed and how to facilitate their delivery? We can teach you that and more with our course on Benefits Management and Business Acceptance. You’ll also find out about how systems are tested for business acceptance and cover other areas such as user acceptance testing, test design and planning, and delivery of business benefits.

The course reinforces theoretical concepts by using realistic, practical case studies, from which you will gain experience of applying benefits management and business acceptance techniques.

Presented to you by one of the expert training consultants pictured below, each member of our Benefits Management & Business Acceptance training team bring their substantial experience of benefits management, benefits realisation and business acceptance to the programme.

За кого е курсът
Business analysts, project managers, business change managers and anyone involved in managing business benefits and facilitating their delivery. Benefits Management and Business Acceptance is also a Specialist Practitioner module on the BCS (ISEB) International Diploma in Business Analysis.
Програма на курса

Rationale for benefits management and business acceptance

  • Lifecycle for business change
  • The role and importance of benefits management
  • The role and importance of business acceptance

Drivers for business change

  • The business change lifecycle
  • Internal and external drivers
  • CSFs and KPIs
  • Value propositions and the value chain
  • Options for business change

The business case

  • Structure and content of the business case
  • Categories of business benefit
  • Measuring benefits
  • Quantifying benefits

Making the financial case

  • Identifying and quantifying costs
  • Investment Appraisal
    • Payback
    • Discounted cash flow/Net present value
    • Internal rate of return

Planning for benefits management

  • Benefit owners
  • The benefits plan
  • Benefit profiles
  • The benefits dependency framework

User acceptance testing – testing for business acceptance

  • Business acceptance in the ‘V’ model
  • Principles and vocabulary of testing
  • Testing roles and responsibilities
  • The test process
  • Functional and non-functional testing
  • Test documentation

Test design techniques

  • Activity diagrams
  • Decision tables
  • Decision trees
  • State machine diagrams

Test planning, monitoring and control

  • Progress monitoring and control
  • Incident management
  • Confirmation testing

Benefits management reviews

  • Gateways – scheduled and unscheduled reviews
  • Assessing the impact of change

Implementing business changes

  • Impact on people and evolving attitudes to change
  • Planning the implementation
  • Implementation strategies
  • Training/learning approaches
  • Lewin’s model of change

Delivering business benefits

  • Embedding business changes
  • Lifecycle for benefits management
  • Project and benefits reviews
  • Disaggregating benefits
  • Fragmentation of benefits
  • Identifying and evaluating further benefits

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Сертификация
BCS Practitioner Certificate in Benefits Management and Business
Изпит

Изпитът е писмен, по сценарий, отворена книга.

За да вземете изпита трябва да имате 50% верни отговори.

Времетраенето на изпита е 60 минути + 15 минути за четене + 15 минути добавено време за non-native English speakers.